By Dijam Panigrahi. Originally published in Supply Chain Brain.
Supply chain teams are already letting AI agents write purchase orders and reroute freight, but governance has not kept pace with adoption. Dijam Panigrahi explains why an agent’s mistake in procurement or logistics is an operational and legal event, not just a forecasting error, and how regulators in the EU, the U.S., and Singapore are taking different approaches.
He argues for classifying each decision by its consequences, so agents handle routine work freely while people keep authority over the calls that carry compliance risk.